Wills & Ellis, SEAT, Skoda, Audi, VW servicing and MOT in York

Book your vehicle with us

01904 792651

Send us an email

service@willsandellis.com

We are open from

Mon to Fri: 8:00am - 5:00pm

Categories: Uncategorized
Posted on: June 5, 2020 8:54 am
Firstly we hope you and your loved ones are keeping safe and well.
 
Please note that we have one technician available to carry out more urgent work by appointment only, our opening hours during this time will vary. We will be taking all other bookings from 1st July onward. If you require an appointment please call 01904 792651 and leave a message and we will get back to you asap.
 
Please see below for the changes we have made to our working procedures to help prevent the spread of Coronavirus:
 
PLEASE BOOK IN BY TELEPHONE. We are trying to ensure that customers arrive at staggered intervals by appointment only.
 
PLEASE ARRIVE AS CLOSE TO YOUR APPOINTMENT TIME AS POSSIBLE. This will help us to stagger appointments and allow you to drop your vehicle off as quickly as possible.
 
WE WILL BE USING A DISINFECTANT SPRAY OR WIPE AND TECHNICIANS WILL BE WEARING PROTECTIVE GLOVES. In addition to our usual cleaning process for all vehicles, your key controls – including steering wheel, indicator and wiper stalks, gear lever and drivers door handles will be sanitised by either a spray or wipe.
 
NO WAITING APPOINTMENTS OR LIFTS HOME. Unfortunately to work within government guidelines of social distancing this is a change we have to make.
 
VEHICLE COLLECTION AND DELIVERIES. We will do our very best to help those who are unable to leave their home. Please be aware that this is subject to availability.
 
CONTACTLESS PAYMENT OPTIONS. Options for payment are by card over the telephone or bank transfer prior to the collection of your vehicle.
 
If you or any member of your household have any symptoms please do not attend your appointment and call to rearrange.
 
Thank you for your support and patience at this challenging time.
 
Our thanks and best wishes to you all.
 
Kind regards
 
Wills & Ellis Team

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